Phoenix Suite

“Cleanliness very good”
Have stayed many times and find atmosphere and cleanliness very good. Friendly staff also

“The view was super”
My husband is from Limerick and he has always wanted to stay in that hotel as he is a fisherman and loves the river Shannon, the view was super.

“Helpful and friendly”
All staff we found to be really nice and helpful and friendly. Couldn’t fault anyone. William was friendly also to us while having bar food and drinks.

“A pleasure to meet”

No sure of the staff members name but he was on check in on Saturday evening. He was great with the local knowledge and he was so helpful he was a pleasure to meet. He really made a difference to our stay.

“Exceptionally pleasant and very helpful”
The lady at the check in desk when we arrived was exceptionally pleasant and very helpful, her name was Lenka. She informed us of all the facilities in the hotel… I have been to a number of hotels over
the years but I have to say this is the first time I have actually remembered a member of staff's name.

“Outstanding service”
Everyone we encountered was more than helpful and friendly ? outstanding service from all involved.

“Service with a smile”
Check in & check out staff very helpful & provided service with a smile